Interactions

This module allows you to send standard Tweets that can mention several users.

The principle is as follows:

  1. You must first create an interaction that mainly specifies the text of the Tweet, the number of mentions by Tweet, and the calendar by which the Tweets are to be sent.
  2. When you want to send a Tweet mentioning a given user, you must add the desired interaction to the user (in the Community module).
  3. The application is responsible for grouping the users (depending on the number of mentions specified in the interaction) and sending the Tweets.

The remainder of this page explains how to manage and use the interactions.

To manage interactions, click Configuration in the navigation bar, and then click Interactions in the Posting section. The list of available interactions for the working account is displayed:

Two interactions are offered by default: one to thank your new followers and one for Follow Friday.

But you can create your own.

As an example, we will create an interaction to thank your new French followers.

Basic configuration

An interaction uses a calendar to send the Tweets. The first thing to do is to make sure we have a usable calendar for our interaction. For this type of interaction, a strategy is to send the Tweets when your followers are not on Twitter so as not to pollute their timeline. If most of your followers are in the same geographic area, for example, you can create a calendar with night calendars (the example uses a calendar named “Night”). Visit the Calendars page to learn how to create a calendar.

Once you know which calendar to use, you can create your interaction by clicking Add an interaction. A window opens:

Give a name to the interaction, for example “Thank my new French followers”.

Enter the text, for example “Thanks to my new French followers: {users}.”. {users} will be replaced by the list of mentions. For example, if the Tweet should mention @user_1 and @user_2, the text sent will be: “Thanks to my new French followers: @user_1 @user_2.”.

Your text should contain {users}. Otherwise, it will not contain the mentions.

If you wish, you can attach a matrix of mentions.

The Tweet must be short enough to leave room for mentions. To help you, the application indicates the minimum number of mentions that the text may contain. This number must always be at least 1 because otherwise some mentions can not be inserted in the Tweet. Here, the Tweet can contain at least 5 mentions:

The number indicated is only a minimum. Mentions varying in size, it is not possible to know the exact number (which will usually be higher than the number indicated).

Let's take a look at the Parameters tab.

Let's define, by moving the cursors, the minimum number and the maximum number of mentions that we wish to insert in the Tweet. The grouping principle ensures that:

  • the number of mentions can not be greater than the specified maximum,
  • the number of mentions can not to be smaller than the specified minimum, except when mentions are too large to fit in the Tweet.

In our case, as it is always possible to insert 5 mentions, a minimum equal to or less than 5 will not pose a problem of size of mentions. Take for example 3 as minimum and 7 as maximum.

It only remains to select our “Night” calendar, to obtain a functional interaction:

The next section describes the two remaining tabs, which will allow you to add attributes to generated Tweets and to users for whom interaction is scheduled.

Advanced configuration

There is currently no filter to search for Tweets generated by an interaction or to search for users for whom an interaction has been programmed. The parameters described herein make it possible in particular to compensate for this lack.

Rating and Tags for the Tweet

When a Tweet is generated by an interaction, it is automatically added to the Tweets & likes module, but nothing distinguishes it from the others. But you can automatically add a tag (or several) and a rating. For example, in the example below, the generated Tweets will all have a thanks tag:

Note that a tag has been used that is dependent on the work account (see Tags), so that the tag will be displayed only if the selected work account matches the account used to send the acknowledgment.

Tags for the user

In the same way, tags can be added to the user mentioned. But here, tags are not added when the Tweet will be sent but when you program the interaction for that user. This will allow you to easily find the users for whom the interaction has been programmed.

To schedule an interaction, click the green button in the user's actions area and choose the desired interaction. The interaction appears in the list:

The symbol preceding the name of the interaction indicates that the interaction is programmed but the corresponding Tweet has not yet been sent. Once the Tweet sent, is replaced by .

It is not possible to program two identical interactions. However, if the interaction is complete, you can delete it (by clicking ), which allows you to reschedule it later.

If the interaction is not completed, you can cancel it by clicking on .

If the interaction is configured to add a tag to the user, the tag is not deleted when you remove the interaction.